Support- und Service-Hotline Service Competence Center (SCC)
For your service requests or status inquiries please contact our Service Competence Center directly.
For example, you can request telephone support, remote access to your network, on-site customer service and spare parts provision as service modules via the SCC and make status inquiries. Your service contract data is stored in our process database.
Repairs and spare partsRepair Management Center (RMC)
The telent Repair Management Center in Radeberg manage and controls all repair processes and spare parts calls including the logistical issues.
Please send the modules / devices to be tested or repaired to the following address:
Repair Management Center
During business hours, you can directly contact our experts/ employees for repair processing:
Mr. Ronny Leuthold
Telephone: +49 3528 41666 80
Mr. Sven Wiebelitz
Telephone: +49 3528 41666 82
Telefax: +49 7191 90011 4980