Technical support and repair processingSupport and service hotline & repairs

Your direct telent contact for technical support and repair processing

Support- und Service-Hotline Service Competence Center (SCC)

Customer-specific processes

For your service requests or status inquiries please contact our Service Competence Center directly.

For example, you can request telephone support, remote access to your network, on-site customer service and spare parts provision as service modules via the SCC and make status inquiries. Your service contract data is stored in our process database.

Contact information

For your service requirements or status requests, please contact our Service Competence Center directly.
You can reach us 24 / 7/  365 at the service numbers below.

Inside Germany

(Toll-free telephone numbers):

Telephone: 08000 835 368              (08000 TELENT)
Fax: 0800   835 368 329              (0800 TELENTFAX)

Outside Germany:

(call charges apply from landlines and mobiles)

Telephone: +49 7191 908010
Fax:             +49 7191 908020

Repairs and spare partsRepair Management Center (RMC)

Contact address

The telent Repair Management Center in Radeberg manage and controls all repair processes and spare parts calls including the logistical issues.

Please send the modules / devices to be tested or repaired to the following address:


telent GmbH

Repair Management Center
Robert-Bosch-Straße 10
01454 Radeberg


Contact person and email-adress

During business hours, you can directly contact our experts/ employees for repair processing:

Telephone: +49 3528 41666 80 or +49 3528 41666 82

Telefax: +49 7191 90011 4980
E-Mail: repairmanagement(at)